Terms of service and refund policy
Thank you for choosing The Drone Guy Aerial Photography for your aerial photography needs. Please read these Terms of Service and Refund Policy carefully. By making a purchase on our website or engaging our services, you agree to be bound by the following terms and conditions:
1. Acceptance of Terms: By using our website, products, or services, you agree to abide by these Terms of Service and Refund Policy. If you do not agree to these terms, please refrain from using our website or engaging our services.
2. Products and Services: We provide aerial photography services as well as physical images and other related services.
3. Refund Policy: We aim to provide high-quality aerial photographs to all our customers. However, if you are not satisfied with your purchase, we offer the following refund policy:
a. Refund Eligibility: - Refunds are only available for physical image products that arrive damaged or defective.
b. Request for Refund: - To request a refund, you must contact us within 7 days of receiving your damaged or defective product. - You can contact us through our customer support email at firstname.lastname@example.org.
c. Refund Process: - Upon receiving your refund request, we will assess the damage or defect and, if confirmed, process your refund within 14 days.
d. Refund Method: - Refunds will be issued to the original payment method used for the purchase.
4. Shipping and Delivery: We aim to ship your ordered products promptly, and delivery times may vary depending on your location. We will provide you with an estimated delivery date during the ordering process.
5. Pricing and Payment: All prices for our products and services are listed on our website. We accept various payment methods, including PayPal, Credit Card and After Pay. All payments are processed securely.
6. Intellectual Property: All aerial photographs and related content produced by The Drone Guy Aerial Photography are protected by copyright and may not be reproduced, distributed, or used for commercial purposes without our written permission.
8. Termination: We reserve the right to terminate or suspend your access to our services or products at our discretion.
9. Changes to Terms: We may update these Terms of Service and Refund Policy at any time. It is your responsibility to review these terms periodically.
10. Contact Us: If you have any questions or concerns about our Terms of Service or Refund Policy, please contact us at email@example.com.
By using our services and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service and Refund Policy.
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Information We Collect
We may collect and process the following information:
Personal Information: We may collect personal information, such as your name, email address, postal address, and phone number when you provide it to us for inquiries or orders.
Website Usage Data: When you visit our website, we may automatically collect data about your interactions with the site. This data may include your IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information collected for the following purposes:
Providing Services: To fulfill your orders, respond to inquiries, and provide customer support.
Website Improvement: To analyze website usage data and improve our site's functionality and content.
Marketing: To send you updates about our products, promotions, and services if you have opted to receive such information. You can opt out of these communications at any time.
We take data security seriously and have implemented appropriate measures to protect your information. While we strive to safeguard your data, please be aware that no method of data transmission over the internet is entirely secure.
Disclosure of Your Information
We will not sell, trade, or disclose your personal information to third parties, except as required by law or to third-party service providers who assist us in delivering our services.
You have the following choices regarding your personal information:
Access and Correction: You can access and correct your personal information by contacting us.
Opt-Out: You can opt out of receiving marketing communications by following the instructions provided in such communications.
Cookies: You can manage your cookie preferences through your browser settings.